Author: Nigel Pinto
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How to find out how customers feel about your business
Introduce the problem by introducing the stage of sentimental analysis, by mention the various opportunities on how customers can communicate about their experiences at the store. Where you find it best suited and highly useful to the business Most businesses use sentiment analysis to capture how their customer perceive their product and services from all…
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How Does Sentiment Analysis Serve These Industries?
By following industries such as Aviation, Travel, and Hospitality find that customer journeys are crucial to their business. They have to deploy sentiment analysis to customer reviews, prompt feedback, and brand perception sessions. In recent times, businesses have invested huge infrastructure costs to improve better-managed customer experiences. In addition to the separation of positive and…